About Us
Empowering through compassionate care
Trusting Hands Disability Services (THDS) is a lifestyle-focused care organization based in Canberra. We proudly support all people living with a disability to continue to prosper within their community. Our approach is person-centered, ensuring that everyone we support has tailored services in place that are outcome-focused to help you reach your goals. We are a small and tight-knit team, yet as efficient as a larger organization, offering minimal wait times and clear communication to action your requests.
Our Promise, Purpose, and Principles
Our Mission
To improve the lives of people with disabilities in Australia by providing person-centered support and services that promote independence, inclusion, and a high quality of life.
Our Vision
A future where disability is not a barrier to living a fulfilling life. We envision an inclusive society where people living with a disability are empowered to pursue their dreams, achieve their goals, and actively participate in all aspects of community life. Through the NDIS, we strive to enable choice and control.
Our Core Values
- Kindness – We lead with compassion in everything we do.
- Loyalty – We are committed and dependable, always showing up for the people we support.
- Respect – We honour the dignity, choices, and individuality of every person.
- Cultural Sensitivity – We respect and celebrate all cultures, languages, and backgrounds.
- Empowerment – We support participants to build skills, confidence, and independence.
- Connection – We create genuine relationships based on trust, understanding, and support.
- Integrity – We act with transparency, honesty, and accountability at all times.
Why Choose Trusting Hands Disability Services?
Direct Access and Empowerment
You have direct access to our Client Service Managers, who work alongside you and your family.
Tailored Flexibility
We work closely with you to ensure our services are flexible and specifically tailored to meet your unique needs.
Qualified and Passionate Expertise
Our staff are carefully selected based on their qualifications and professional qualities.
Future and Outcome Planning
We plan for your future by clearly identifying your desired outcomes, helping you keep track of your progress.
Our Services
Personalised Support That Makes a Difference
Access Community, Social, and Recreational Activities
our support is designed to bridge the gap between isolation and inclusion.
Assist Access/Maintain Employment
Assistance with finding and keeping a job while building workplace confidence.
Assistance with Household Tasks
designed to take the stress out of home maintenance, allowing you to focus on the things you love.
Assist-Life Stage Transition
Guidance and coordination to help navigate major life changes and transitions.
Assist-Travel/Transport
Reliable transport solutions and training to help you access your community.
Community Nursing Care
professional Community Nursing Care across Canberra, bringing clinical expertise.
Daily Tasks/Shared Living
designed to help you navigate the complexities of communal life.
Development of Life Skills
provides the practical training and support needed to increase your autonomy.
Group/Centre Activities
designed to bring people together in a safe, inclusive, and vibrant environment.
High Intensity Daily Personal Activities & Specialized Care
Specialised support for participants with complex clinical and personal care needs.
Innovative Community Participation
We design tailored programs that focus on personal growth and skill development.
Supported Independent Living (SIL) & Respite Care
our Supported Independent Living (SIL) are designed to give the perfect balance of assistance.
Mental Health & Psychosocial Support
We have been providing quality disability and mental health support services since early 2021.
Your Care Journey Starts Right Here
We are always here for you 24/7.
1800 023 123
24 Thunder Circuit, Harrison, ACT, 2914
Give us a call or visit us today!
Testimonials
What Our People Say
Having direct access to my manager has empowered me to manage my support much more independently.
David
Their staff are highly professional and passionate about making a real difference in our daily lives.
Amina K
I appreciate the clear communication and minimal wait times whenever I need to action a new request.
James
The team at Trusting Hands has truly helped me reach my goals through their person-centered approach.
Sarah
Frequently Asked Questions
We service all of Canberra and surrounding regions with a dedicated network of support workers spanning across most suburbs.
Our approach is person-centered, ensuring every participant has tailored, outcome-focused services in place to help reach their specific goals.
We are a small, tight-knit team that offers the efficiency of a large organization with minimal wait times and clear, direct communication.
Our Support Coordinators help you understand your plan, utilizing it to get the supports you require based on your preferred schedule.
All staff are carefully selected based on qualifications, competencies, and professional qualities to ensure the highest standard of care.
Latest news
Read Our Latest News
Stay updated with the latest insights, stories, and tips from Trusting Hands Disability Services. We are committed to sharing valuable information that helps our community navigate the NDIS journey with confidence.
How SIL Helps Build Confidence
Discover how Supported Independent Living (SIL) empowers individuals to develop daily life skills.
- Read More
- 04.02.2026
The Importance of Community Connection
Explore the benefits of social and recreational activities in building lasting relationships and enhancing overall mental well-being.
- Read More
- 04.02.2026
