Mental Health & Psychosocial Support Services
Trusting Hands Disability Services (THDS) is a Registered NDIS Provider supporting participants across Canberra and nearby areas. Led by an experienced Registered Nurse, we have been providing quality disability and mental health support services since early 2021.
- Extensive Experience: Highly practiced in supporting individuals with complex physical, emotional, and mental health needs.
- Quality Commitment: Delivering high-quality care that helps you stay independent, focus on recovery, and take part in your community.
- Trauma-Informed Care: Building kind, trusting relationships that help you feel safe, stable, and well.
Specialised Support for Complex Needs
THDS has significant experience working with participants who use local mental health services, have interacted with the legal or prison systems, or are taking part in alcohol and drug recovery programs. We understand how hard it can be when physical health, mental health, and life challenges all happen at the same time.
Our Core Impact Areas
- Promoting Stability: Our team is trained to give steady, structured, and respectful daily support.
- Reducing Risk: We use safe, simple routines to create a calm and predictable environment for you.
- Encouraging Outcomes: We focus entirely on practical steps that help your long-term wellness and recovery.
Who We Serve
- People living with physical, mental health, or psychosocial conditions.
- People who have recently received care inside a mental health hospital or facility.
- People moving back into community life after being in a correctional facility or prison.
- People working through drug or alcohol addiction or managing their daily recovery journey.
Clinical Compliance and Ongoing Care
We work closely with you to make sure you stay safely connected with your doctors and your personal recovery plan.
Our main goal is to build your personal skills. We give you the tools, knowledge, and confidence to look after your own health and wellbeing as independently as possible over time.
Our Clinical Support Includes
- Medication Management: Reminding you and helping you take your daily health treatments correctly.
- Appointment Coordination: Making sure you can get to your clinical reviews and psychiatric appointments.
- Legal & Clinical Adherence: Helping you follow official care plans, like Psychiatric Treatment Orders.
- Relapse Prevention: Teaching you simple, everyday ways to stay well and spot early signs of stress.
Need Tailored Professional Support for a Client or Loved One?
Managing complex mental health needs takes real experience. Our professional care team, led by a Registered Nurse, is ready to build a clear, supportive path forward. Let’s talk about how we can help today.
Comprehensive Daily Living & Community Support
Our support workers and nursing staff work closely with participants, families, guardians, and your medical team. We communicate openly to make sure your personal goals are met in a safe and truly respectful way.
Core Living Services
- In-Home Support: One-on-one nursing care, high-intensity support, and Supported Independent Living (SIL) to keep you living safely in your own home.
- Personal Care: Friendly help with showering, grooming, and getting ready for your day.
- Domestic Assistance: Cooking healthy meals, grocery shopping, and keeping your house tidy.
- Transport Services: Driving and accompanying you to see your doctor, visit health centers, or run errands.
- Community Connection: Helping you join local social groups, enjoy hobbies, and spend time out in the community.
Collaboration with Health Services
THDS works actively alongside mental health services, hospitals, and community health centers across Canberra, Queanbeyan, and the Yass Valley.
Our Coordinated Care Network
- Strong Relationships: We work hand-in-hand with your doctors, therapists, and support network.
- Unified Approach: We make sure everyone is on the same page so your daily support feels consistent and steady.
- Clinical Alignment: We match our daily house support with the medical goals set by your doctors.
Responsible Management of NDIS Funding
We know how important it is to use your NDIS funding carefully, honestly, and strictly for your benefit. THDS works closely within the official NDIS rules to ensure your funding is spent exactly on the services listed in your plan.
Our Funding Standards
- Responsible Delivery: We keep clear records and stay fully accountable to NDIS quality standards.
- Choice and Control: We support the NDIS goal of giving you full control over your life, your choices, and the support you receive.
- Stakeholder Confidence: We give participants, families, and coordinators peace of mind that your budget is being handled safely and ethically.
Built on Trust, Transparency, and Integrity
Trust is not just a word in our name—it is exactly how we run our business. THDS has a proud reputation for being completely open, honest, and clear in everything we do.
Communication & Accountability
- Informed Families: We keep your family, carers, and support team up to date so everyone stays involved.
- Responsive Care: We listen to your feedback, adapt quickly, and always try to do what is right.
- Participant First: Every choice we make is based entirely on what is best for your personal wellbeing.
Why Choose THDS
- Clinical Oversight: Led directly by an experienced Registered Nurse.
- Complex Needs Experts: Highly trained in dealing with complex mental health and behavioral struggles.
- Canberra Network: Deeply connected to local ACT and regional health networks.
- Honest Operations: Known for reliable, open, and fully transparent service.
Frequently Asked Questions (FAQs)
We specialize in helping people deal with overlapping health and legal challenges. Our team provides a steady, safe, and understanding environment designed to keep you safe and stable. We work directly with justice health teams and release frameworks to make sure your move back into community housing is smooth and well-supported.
Yes. Helping you follow your clinical requirements is a core part of what we do. Our support workers and nursing team assist you with taking your medication on time, drive you to your routine doctor reviews, and help you meet all the goals set by your psychiatric team.
Yes. We have a lot of experience helping individuals who are dealing with both mental health issues and addiction recovery programs. We provide a non-judgmental, stable environment that focuses on healthy routines, staying well, and rebuilding your life in the community.
We believe in total honesty with your budget. Our management team checks our support agreements carefully against your NDIS plan goals. We make sure every hour of support used is allowed under your funding rules, protecting your budget so your care stays steady all year long.
Ready to Take the Next Step Toward Recovery?
At THDS, we are more than just a service provider—we are a trusted partner on your path to a stable, confident, and connected life. Contact us today to see how our personalized care can make a real difference to your day-to-day routine.
