Building Independence Every Day
At Trusting Hands Disability Services (THDS), we believe that disability should never be a barrier to a fulfilling, prosperous life. Based in the heart of Canberra, we are a lifestyle-focused care organization dedicated to empowering individuals to lead independent lives while remaining deeply connected to their local community.
Our name is our promise: we strive to build a foundation of trust through every interaction, ensuring that the people we support have the choices and control necessary to define their own futures.
Our Philosophy: Small Team, Big Impact
We purposefully operate as a small, tight-knit team. This structure allows us to provide a level of personalized care that larger, national organizations often struggle to maintain. When you partner with THDS, you aren’t just another number; you have direct access to our Client Service Managers, ensuring your voice is heard and your requests are actioned with minimal wait times.
We combine the efficiency and professional standards of a large organization with the heart and responsiveness of a local provider. This ensures clear communication, rapid support, and a person-centered approach that truly places your goals at the center of everything we do.
Our Mission, Vision, and Core Values
Our Mission
To improve the lives of people with disabilities in Australia by providing person-centered support and services that promote independence, inclusion, and a high quality of life.
Our Vision
A future where disability is not a barrier to living a fulfilling life. We envision an inclusive society where people living with a disability are empowered to pursue their dreams, achieve their goals, and actively participate in all aspects of community life.
Our Core Values
- Kindness: We lead with compassion in every interaction.
- Loyalty: We are committed and dependable, always showing up for the people we support.
- Respect: We honor the dignity, choices, and individuality of every person.
- Cultural Sensitivity: We respect and celebrate all cultures, languages, and backgrounds.
- Empowerment: We support participants to build the skills and confidence needed for independence.
- Integrity: We act with transparency, honesty, and accountability at all times.
The THDS Journey: A Partnership for the Future
We don’t just provide a service; we join you on your journey. From the moment you contact us, we work in collaboration with you, your family, and your guardians to formulate a plan that reflects your preferred schedule and lifestyle pursuits.
- Direct Empowerment: You have a direct line to the people managing your care.
- Tailored Flexibility: Our services are specifically adapted to meet your unique needs as they evolve.
- Expertise with Passion: Our staff are carefully selected for their qualifications, clinical competencies, and their genuine passion for making a difference.
- Outcome-Focused Planning: We identify clear milestones and track your progress, ensuring you stay on the path toward your desired goals.
Deeply Rooted in Canberra
As a local provider, we service all of Canberra and surrounding regions. Our network of dedicated support workers spans most suburbs, meaning we have the local knowledge and community connections to help you thrive right where you live. Whether you need high-intensity clinical care, support navigating your NDIS plan, or help accessing local social activities, we are your neighbors, and we are here to help.
Frequently Asked Questions: About Us
We are located at 24 Thunder Circuit, Harrison, ACT, 2914.
Yes, we are a Registered NDIS Provider, adhering to the highest standards of quality and safety set by the NDIS Commission.
Yes, we are always here for you. You can reach our care team 24/7 for urgent assistance.
Our Client Service Managers lead the planning process, working side-by-side with you and your multi-disciplinary team.
Your Care Journey Starts Right Here Today
Experience the difference that compassionate, local expertise can make. Reach out to the Trusting Hands team today to discuss how we can support your vision for the future.
