Reliable Mobility Solutions for Community Access
Independence is often defined by the ability to move freely and access the places that matter most to you. At Trusting Hands Disability Services (THDS), our Assist-Travel/Transport service provides more than just a ride; we offer a comprehensive support system designed to help you navigate your community with confidence. Whether you require direct transport to appointments or professional training to use public systems independently, our Canberra-based team is dedicated to ensuring you are never restricted by your mobility.
Navigating Your Community with Confidence
Our transport supports are designed to break down barriers to social, economic, and daily participation. We focus on two primary areas: direct assistance for those who cannot travel alone and capacity-building training for those striving for travel independence. Key focus areas include:
- Point-to-Point Transport: Safe and reliable transit to medical appointments, social events, and workplace commitments.
- Travel Training: Professional coaching on how to use public transport, read timetables, and navigate routes safely.
- Specialised Vehicles: Access to modified transport solutions for participants with specific physical requirements.
- Route Planning: Assisting you in finding the most efficient and comfortable ways to reach your destination.
Our Comprehensive Transport Services
At THDS, we offer a person-centred approach to mobility, ensuring your travel arrangements align with your preferred schedule and lifestyle goals.
Direct Assisted Travel
For participants who require physical assistance or supervision during transit, we provide:
- Accompanied Journeys: A support worker stays with you throughout your trip to assist with boarding, disembarking, and navigating your destination.
- Routine Support: Regular transport for grocery shopping, community center visits, or attending group activities.
- Health & Appointment Transit: Prioritized transport for essential medical and clinical appointments to ensure your health outcomes are met.
Travel and Public Transport Training
For those looking to build their independence, we offer structured capacity-building training:
- Public Transit Mastery: Hands-on training for using buses and light rail throughout the Canberra region.
- Safety Protocols: Education on how to stay safe while traveling alone and what to do in case of delays or emergencies.
- Technology Training: Learning to use travel apps and digital maps to plan journeys effectively.
Move Toward Your Goals
Our team is committed to supporting independent lifestyle choices and helping you realize your full potential through reliable mobility and innovation.
Why Choose THDS for Travel & Transport?
- Qualified & Safe Drivers: Our staff are carefully selected based on their competencies and professional qualities to ensure the highest standard of safety during transit.
- Tailored Mobility Plans: We integrate your transport needs into your broader care plan, ensuring your travel supports your goals for community participation.
- Direct Access & Reliability: With minimal wait times and direct access to managers, we action your transport requests quickly to ensure you never miss a commitment.
- Local Canberra Focus: We have a network of support workers spanning most suburbs, providing intimate knowledge of local routes and community hubs.
- Inclusive & Respectful Support: We respect and celebrate all backgrounds, ensuring your travel experience is comfortable, dignified, and culturally sensitive.
Frequently Asked Questions: Transport Solutions
Yes, we collaborate with you to formulate a plan based on your preferred schedule, including social and recreational activities.
We offer specialized disability services and transport solutions tailored to your specific physical requirements.
We service all of Canberra and surrounding regions, ensuring comprehensive coverage for our local participants.
You can speak directly with our Client Service Managers to set up a regular schedule that meets your ongoing needs.
Start Your Journey Toward Independence Today
Don’t let transport be a barrier to the life you want to lead. The team at Trusting Hands is ready to help you reach your destination safely and confidently.
